FAQ
I have to cancel at short notice. Is that possible?
Up to 24h before the start of the session you can cancel your booking and get the session refunded.
How short notice can I book?
You can book up to 2 hours before the start of the course. The same applies to offline registration.
Digital is not really my thing. Can I also register offline?
Of course you can also register by phone or at the reception. After you have attended the course, we ask you to pay there as well. To make it easier for everyone you can also buy a block of 10 and get it stamped at each visit. The price for this varies according to the ticket.
Sauna
The sauna is also open to non-hotel guests for an additional charge of 15€ with registration. Please sign up via Eversports, by phone or mail.
Gym
The gym can be booked independently from the offered courses or the sauna. The cost is 10€.
Showers
You are welcome to take a shower afterwards. We have two available.
What to bring?
You should bring comfortable clothes and a towel if you want to take a shower afterwards (2 showers are on site).
Do I have to bring my own mat or is it available on site?
Mats are available in our studio.
Can I rent towels? Cost?
There is a 3€ charge per towel.
How much earlier should I be there?
Please arrive 15 minutes before the start of the session so that you can check in. If you register through Eversports, you are welcome to check in yourself in the app.
What if I am late?
Up to 10 minutes late are tolerated. In this case, please come into the room quietly and try not to disturb anyone. Just sit down in silence and join in.
Punctuality is respectful
Towards yourself, the others and the teacher. Anyone arriving late interrupts the flow of the class.
Locker room
It is best to come already dressed or change in our bathroom. We have 12 lockers where you can leave your valuables and clothes. It is important to us that everyone feels comfortable, so please don't leave your clothes lying around. If something doesn't fit, please be kind enough to let us know.
Do I need a water bottle?
Not necessarily. We have a water dispenser that is filled with water and fresh fruit every day. However, for the more challenging classes, especially in summer, we recommend taking extra water with you. Stay hydrated!
Equipment
Our Body Mind Studio provides blocks, belts and meditation cushions. Please use them with care.
Cleanliness
The mats are disinfected after each use. However, if you wish to bring your own mat or mat protector, you are welcome to do so.
Your mats are awesome - can I buy them?
Yes! You are welcome to order them directly on site.
The incense candle on the other hand?
You can buy them in our shop too! They are made by hand.